Last updated: 28 January 2026
Kids Shuttle NZ is committed to protecting your privacy and the privacy of your child/ren. This Privacy Policy explains how I collect, use, store, and protect personal information in accordance with the Privacy Act 2020 (New Zealand).
By using the Kids Shuttle NZ website or services, you agree to the collection and use of information as outlined below.
1. Who I Am
Kids Shuttle NZ is a child transport service operating in New Zealand.
Business name: Kids Shuttle NZ
Contact: info@kidsshuttle.nz
Location: Hibiscus Coast, Auckland, New Zealand
Phone: +64 22 709 3203
Website: www.kidsshuttle.nz
2. What Information I Collect
I may collect personal information from parents/guardians and information relating to children, including:
Parent / Guardian Information
- Full name
- Email address
- Mobile number
- Residential address
- Emergency contact details
- Communication preferences
Child Information
- Child’s full name
- Age / year level
- School name
- Medical or safety information (e.g. allergies, special instructions)
- Authorised pickup/drop-off persons
- Emergency contacts
Service & Website Information
- Booking details and ride history
- Payment and invoicing information (processed securely via third-party providers)
- Website form submissions (e.g. HubSpot forms)
- Communications sent via email, SMS, or WhatsApp
- Limited technical data such as IP address and browser type (for website security and analytics)
3. How I Collect Information
Information is collected when you:
- Submit a form on the Kids Shuttle NZ website
- Contact me by email, phone, SMS, or social media
- Book or enquire about transport services
- Complete onboarding, consent, or indemnity forms
- Communicate with me about your child’s transport
I only collect information that is reasonably necessary to provide a safe, reliable service.
4. Why I Collect Your Information
Your information is collected and used to:
- Provide safe and reliable child transport services
- Verify authorised pickups and drop-offs
- Communicate booking confirmations, updates, and safety notifications
- Respond to enquiries and support requests
- Meet legal, safety, and regulatory obligations
- Maintain accurate service records
- Improve my services and parent experience
Child information is collected solely for safety, compliance, and service delivery purposes.
5. How Information Is Stored and Protected
I take data protection seriously and apply reasonable safeguards to protect personal information, including:
- Secure cloud-based systems (e.g. HubSpot, email platforms)
- Limited access to personal data (only when necessary)
- Password-protected devices and accounts
- Secure third-party payment processors (e.g. Stripe or PayPal)
I do not sell, rent, or trade personal information.
6. Sharing of Information
Your information may only be shared:
- With authorised Kids Shuttle NZ drivers (strictly on a need-to-know basis)
- With third-party service providers required to operate the service (e.g. booking, payments, communications)
- Where required by law, regulation, or safety obligations
All third parties are expected to comply with applicable privacy and confidentiality requirements.
7. Communications
By engaging with Kids Shuttle NZ, you consent to receiving:
- Booking confirmations
- Safety and operational updates
- Service-related communications
These may be sent via email, SMS, or WhatsApp.
You may opt out of non-essential communications at any time.
8. Accessing or Correcting Your Information
You have the right to:
- Request access to the personal information I hold about you or your child
- Request corrections if information is inaccurate or outdated
To do so, please contact me at info@kidsshuttle.nz.
9. How Long Information Is Kept
Personal information is retained only for as long as necessary to:
- Provide services
- Meet legal and compliance requirements
- Maintain appropriate records
When information is no longer required, it is securely deleted or anonymised.
10. Children’s Privacy
Kids Shuttle NZ services are provided only with parental or guardian consent.
I do not knowingly collect information from children without the involvement and authorisation of a parent or legal guardian.
11. Changes to This Policy
This Privacy Policy may be updated from time to time.
Any changes will be published on this page with an updated revision date.
Continued use of the website or services indicates acceptance of the updated policy.
12. Contact
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact:
📞 +64 22 709 3203